Last updated: November 11, 2026
Jin’s Homes Co., Ltd. (Jin’s Homes株式会社, “we”, “us”) respects your privacy. This policy explains what personal information we collect when you use jinshomes.com, enquire about a property or answer one of our ads, and how we use and protect it. We handle personal information in line with Japan’s Act on the Protection of Personal Information (APPI).
1. Who we are
Jin’s Homes Co., Ltd.
Yebisu Garden Place Tower 18F, 4-20-3 Ebisu, Shibuya-ku, Tokyo, Japan
Representative Director: Yoshihiro Jinzaki (陣﨑 義浩)
Email: info@jinshomes.com
Phone: +81 3 5789 5712
2. Information we collect
- Information you give us: your name, email address, phone number, the country you live in, what you are looking for (for example buying, investing or renting), your budget and timing, and anything you write in a message. This applies to the forms on our website and to enquiry forms in our ads on Facebook and Instagram.
- Newsletter: your email address and name if you subscribe.
- Saved homes: the listings you save to your wishlist on this website.
- How you use the website: pages viewed, the ad or website that brought you here, device and browser type, approximate location and similar information, collected through cookies and similar technologies (see section 6).
3. How we use it
- To answer your enquiry and help you find, buy, rent or manage a home in Japan
- To arrange viewings, calls and meetings you ask for
- To send you information about properties and our services, including our newsletter, where you have agreed to receive it
- To understand which ads and pages work, measure our advertising and improve this website
- To meet our obligations under Japanese law, including real estate brokerage law
We do not use your information for any other purpose without your consent, unless the law allows it.
4. Sharing your information
We do not sell your personal information, and we do not give it to third parties without your consent except where Japanese law allows it. We share it only in these cases:
- Service providers working for us: companies that host and run this website, send our emails and newsletter, and manage and measure our advertising, including our advertising agency. They may use the information only to provide their service to us.
- When you ask us to: for example with a seller, landlord, lender or other party involved in a transaction you want to make.
- When the law requires it.
5. Providers outside Japan
Some of our providers store or process information outside Japan, mainly in the United States: Google LLC (Google Analytics and Google Ads), Meta Platforms, Inc. (Facebook and Instagram ads, the Meta Pixel and enquiry forms in our ads), Intuit Inc. (Mailchimp newsletter) and Cloudflare, Inc. (website and lead reporting infrastructure). The United States has its own privacy laws, which differ from Japan’s. Each of these providers states in its own privacy policy how it protects personal information. By sending us your information through our website or our ads, you consent to its transfer to these providers.
6. Cookies and similar technologies
This website uses cookies and similar technologies from Google Analytics, Google Ads and the Meta Pixel to measure visits and the results of our advertising, and to show our ads to people who have visited this website. We also use our own cookie to remember which ad or website brought you here, so we know which of our ads lead to enquiries. You can block or delete cookies in your browser settings, and you can opt out of personalised ads in your Google and Meta account settings. Some parts of the website may not work properly without cookies.
7. How long we keep it
We keep enquiry information for as long as we need it to deal with your enquiry and any resulting transaction, and for any period required by law. Newsletter details are kept until you unsubscribe.
8. Security
We take reasonable organisational and technical measures to protect personal information from loss, misuse and unauthorised access, and we require our service providers to do the same.
9. Your rights
Under Japanese law you can ask us to tell you what personal information we hold about you, and to correct, stop using or delete it. You can unsubscribe from our newsletter at any time using the link in each email. To make a request, contact us at info@jinshomes.com. We may need to confirm your identity first.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
11. Contact
For questions about this policy or your personal information, please contact Jin’s Homes Co., Ltd. at info@jinshomes.com or +81 3 5789 5712.